Privacy Policy

Effective Date: 2025-09-25 | Last Updated: 2025-09-25

This Privacy Policy explains how Message ID+ (“the App”, “we”, “our”, “us”) collects, uses, and safeguards information when you use messaging, caller identification, and spam blocking features.

1. Scope

This Policy applies to all features of the App, including messaging, caller information, spam blocking, in-app settings, diagnostics, and customer support.

2. Permissions and Purpose (Android)

We request only the minimum permissions necessary to provide core functionality. You can revoke any permission in your device settings at any time.

Phone / Call Log: Identify incoming callers, detect spam, and show call details. Processed on device; no call audio is recorded.
SMS / MMS: Send/receive messages and filter spam texts. Message content and attachments remain on your device unless you explicitly share or back up.
Contacts: Display names/avatars and enable group messaging. Read on device only; not stored on our servers.
Notifications: Show incoming call/message alerts and actions. Handled locally on device.
Storage (Media Access): Allow attaching media to messages or exporting logs you choose to save. Files remain under your control.

3. Information We Collect

Device & App Diagnostics: Device model, OS version, app version, performance metrics, and crash logs for reliability and troubleshooting.
Caller ID & Spam Protection: Call metadata (number, time, duration) to identify unknown callers and detect spam/fraud; spam reports you submit may be used in anonymized form to improve protection.
Messaging: SMS/MMS content and attachments are processed locally to deliver messages and filter spam.
Support Communications: If you contact us, we receive your email address and the content of your message to provide support.

4. How We Use Information

Provide messaging, caller information, and spam blocking.
Detect, prevent, and respond to spam, fraud, abuse, and security incidents.
Maintain, analyze, and improve app performance and reliability.
Respond to inquiries and provide customer support.
Comply with applicable laws and enforce our terms.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. Data may be disclosed only when:

Service Providers: Trusted vendors process data on our behalf under confidentiality and data-processing obligations.
Legal Requirements: Required by law, regulation, legal process, or government request.
Security and Safety: Necessary to detect, prevent, or address fraud, abuse, or technical issues.

6. Security

Data in transit is protected with industry-standard encryption (HTTPS/TLS).
Sensitive data such as messages, contacts, and call content is stored on your device by default.
We apply technical and organizational measures to reduce risks of unauthorized access, loss, or misuse.

7. Data Retention and Deletion

On-device data remains until you delete it or uninstall the App.
Diagnostic logs (if collected) are retained only as long as needed for troubleshooting and service quality.
You may request deletion of information you shared with support via the contact listed below.

8. Your Rights and Choices

Manage and revoke app permissions in device settings at any time.
Where available, disable analytics/diagnostics within the App settings.
Access, correct, or request deletion of support communications by contacting us.

9. Third-Party Services

The App may integrate trusted third-party services (e.g., diagnostics or crash reporting). Such providers process data under their own privacy policies and applicable data-protection laws.

10. Children’s Privacy

The App is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we learn such data was collected, we will delete it promptly.

11. Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date above reflects the latest changes. Material changes will be communicated within the App or on this page.

12. Contact Us

For questions or requests related to this Policy or your data, contact: messageid.feedback@gmail.com